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TeamViewer for iOS

Remotely control computers as well as transfer files to and from the remote computer.

If your Mac doesn't sleep or wake when expected. Check your Energy Saver settings as described above, and be aware that your Mac won't automatically go to sleep unless it's inactive. Start a Discussion in Apple Support Communities. Ask other users about this article.

Oct 04, 2011  If everything else fails, meaning all the advice you have been given here, which you may or may not have executed yet, a re-install might help. With Mac OS X that is not something to worry about, as it does not mean the loss of your data, even though a backup of your personal files is always recommended. Leopard re-instllation guide via sister. TeamViewer Host. TeamViewer Host is used for 24/7 access to remote computers, which makes it an ideal solution for uses such as remote monitoring, server maintenance, or connecting to a PC or Mac in the office or at home. Install TeamViewer Host on an unlimited number of computers and devices. As a licensed user, you have access to them all! Aug 11, 2017 Re: Mouse Clicks Not Working This problem was fixed for me while accessing a Mac from my Windows Surface Book by: Going to Teamviewer on the Host - Preferences - Advanced - Advance settings for connections. Check 'Full access control. When a partner is connecting to the login window'. If you are starting TeamViewer on your Mac running macOS 10.15 (Catalina) for the first time, you will be prompted with the following dialog: By default, all permissions are set to Denied. Please give permission to the system capabilities manually to use TeamViewer as desired. In the TeamViewer menu in the System Tray, choose the Options item; or use its equivalent from the Extras menu in the TeamViewer Console. The TeamViewer Options screen appears. In the General menu, uncheck Start TeamViewer with Windows to disable the automatic launch of TeamViewer when that computer boots up, then click OK. And macOS 10.15 (Catalina) has strengthened the security and privacy even further and requires additional permissions to be given to TeamViewer in order to control your Mac. Without this access, TeamViewer users connecting to macOS 10.14 or higher will only be able to view the screen but not control it with their mouse or keyboard.

Immediate assistance:

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Install TeamViewer QuickSupport on your mobile device to enable Windows, Mac, and Linux computers to connect to your Android or iOS device to provide you with assistance.

Omnisphere not loading sounds. Support via augmented reality:

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Enable a remote expert to connect to you; show the problem through your smartphone camera; and let the supporter guide you to a solution via augmented reality.

If your Mac goes to sleep unexpectedly

Make sure that Energy Saver is set up the way you want: choose Apple () menu > System Preferences, then click Energy Saver. Adjust one or more of the following controls to affect when your Mac goes to sleep. Some of these controls might not be available on your Mac.

• 'Turn display off after' slider
• 'Display sleep' slider
• 'Computer sleep' slider
  If a slider is set to 'Never,' sleep is disabled for that feature.
• Schedule button

Make sure that you aren't putting your Mac to sleep accidentally:

• Pressing the power button can put your Mac to sleep.
• Moving your mouse pointer to a hot corner can put your Mac to sleep, depending on your Mission Control settings. Choose Apple menu > System Preferences, then click Mission Control. Click the Hot Corners button, then see if any of the corners are set to 'Put Display to Sleep.'
• Using magnets near your Mac notebook can put your Mac to sleep.

If your Mac doesn't go to sleep when you expect

Check your Energy Saver settings as described above, and be aware that your Mac won't automatically go to sleep unless it's inactive:

• The same network activities that can wake your Mac can also keep your Mac from sleeping.
• Any app or other process that's running on your Mac could also be keeping your Mac awake. Check the Energy Saver pane of Activity Monitor to identify apps that need your Mac to be awake. If 'Yes' appears in the Preventing Sleep column for an app, your Mac won't automatically sleep while the app is running. Other apps prevent sleep only when doing certain things, such playing music or video, printing, or downloading files.

If you started from macOS Recovery on a Mac notebook, automatic sleep is disabled as long as the Mac is using AC power.

If your Mac wakes unexpectedly

Your Mac might wake for these activities:

• Network activity that uses the Wake on Demand feature. Examples of network activity include iTunes sharing, photo sharing, printer sharing, file sharing, and using Back to My Mac.*
• Enhanced notifications from FaceTime, Messages, and other apps and services.
• Bluetooth activity. To prevent Bluetooth devices from waking your Mac, choose Apple menu > System Preferences, then click Bluetooth. Click the Advanced Button, then deselect 'Allow Bluetooth devices to wake this computer.'

If you have a MacBook Pro (2016 or later) or MacBook (Retina, 12-inch, 2017), note that these models are designed to start up when you open their lids or connect them to power.

*As of July 1, 2019, Back to My Mac service is no longer available.

If your Mac doesn't wake when you expect

Your Mac might pause a few seconds before it wakes up. If it doesn't seem to wake at all, check for these possibilities:

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• Your screen brightness might be turned down.
• If you're using an external display, your display might be turned off.
• Your Mac might be in safe sleep. To wake from safe sleep, press the power button.
• Check for a sleep indicator light, if applicable, and make sure that your Mac isn't turned off.

If the previous steps don't work

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/virtual-dj-download-full-version-2017.html. These additional steps may help identify or resolve the issue:

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• Reset the SMC.
• Reset NVRAM.
• Disconnect external devices other than your Apple keyboard, mouse, and display. If that resolves the issue, gradually reconnect your devices, testing each time, until you find the device that is interfering with sleep. Then check the documentation that came with the device, or contact the device manufacturer.
• Start up in Safe Mode to see if the issue is related to non-Apple startup items, login items, or kernel extensions.
• Try to isolate the issue by using another user account.

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If you still see the issue, contact Apple Support.

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